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Risks associated with online communication

  • Any information transferred out of the Kingston Hospital and network is NOT SECURE.
  • Your personal information will be open to physical access by hackers or other cyber products that have the ability to intercept emails without authority.
  • Your personal information could be intercepted by other family members or friends who have access to your email account.
  • Kingston Hospital NHS Foundation Trust cannot be held responsible for the security of your personal information coming into and going out of our network in this case.
  • There is no guarantee that the information sent has not been changed before receipt.
  • The confidential email(s) sent could be forwarded to other members of the Public.
  • Your personal information will not be encrypted or sent in a locked file format due to software issues and cost implications.
  • You will not be informed of the exact date the information is sent. It is your responsibility to retrieve the information.
  • Kingston Hospital’s assurance: (to keep your information secure to the best of our ability when communicating via email).
  • A review of the information requested will be carried out and the Clinician/Hospital reserves the right not to email the information if deemed inappropriate or sensitive.
  • If applicable, a copy of the information sent will be retained in your Health Record and the origin of the information will be verifiable.
  • Emails sent by us relating to test results will be marked with the subject ‘PRIVATE & CONFIDENTIAL’.
  • The information will only be sent from

We have altered the way we work. Please call the clinic before travelling to see us. If you attend the service without an appointment we will assess your need for emergency care and immediate safety and then assist you to book a future appointment.