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Following national guidance about sensible steps that health services should take to limit the spread of Coronavirus, we are trying to reduce the number of patients attending the Hospital where appropriate.  We have therefore altered our walk-in services and booking processes.

If you are self-isolating and know that it’s not always safe for you at home please visit this website around COVID-19, domestic abuse and the support available. You can also attend The Wolverton during opening hours to access support. If you are in danger please dial 999.

Please read the information below and follow the guidance:

  • Results – If you have attended our Centre for a test in the last 2 weeks please be aware results are currently taking longer than normal. Results may take 2 weeks or more to become available. You will be contacted when the results are available – you do not need to call for your results.
  • Contraception:
    • If you require an appointment for an Implant or Coil (IUD/IUS) or your method has expired please consider another method listed below or condoms. Please visit sexwise website for information on all contraceptive methods.
    • If you require a hormonal method please call to discuss OR ask your GP for a prescription OR access a prescription online:
    • If you have an appointment booked for an Implant or Coil (IUD/IUS) please DO NOT attend the service – we will call to discuss before your appointment.
  • Symptoms: Please visit sexwise website for information on sexually transmitted infections.
    • If you have symptoms that you recognise as Thrush (candida) or Bacterial Vaginosis please consider attending a pharmacy (including online ) for home treatment. If you have used home treatment and symptoms persist or worsen please call for advice.
    • If you have symptoms that you recognise as a previous diagnosis of Herpes please read the BASHH advice page  and manage at home. If you have used home management and symptoms persist or worsen please call for advice.
  • Treatment
      • If you require treatment for a sexually transmitted infection diagnosed by The Wolverton or another service please call for advice.
  • Pregnancy
    • If you require a pregnancy test please buy a test and follow the instructions.
    • If you are pregnant and have symptoms or concerns please call the clinic for advice.
  • PrEP IMPACT Trial
    • Please be advised that the clinic hours have now changed due to the COVID-19 situation.
    • We will be available Monday, Thursday and Friday 8am – 4pm and Tuesday and Wednesday 12pm – 7pm.
    • If you are an existing patient on the trial and have an appointment you will be called one week prior to your appointment for a telephone consultation. We will then arrange a specific time for you to collect your medication.
    • If you are an existing patient and wish to contact the PrEP team please call the mobile 07775406943.
      • We have suspended trial recruitment for all other patients for the foreseeable future. If you require PrEP please visit I Want PrEP Now.
  • HIV Care
    • If you receive HIV care from us and need to speak to the team they can be reached on 02089342844.
    • If you receive HIV care from us and are admitted to hospital with confirmed or suspected COVID 19 please ask the medical team to inform our HIV team.




  • Other symptoms / concerns / require advice
      • If you have other symptoms / concerns / require advice not listed above, please call.